AmberCare plans were developed with the modern Tesla owner in mind. We are disrupting the industry with our one-of-a-kind coverage options, and we continue to do so by giving our customers all the information they need to make the best decisions for their vehicles.
As such, this article will provide an in-depth breakdown of what AmberCare plans do cover, what they don’t, and how our monthly and annual plans operate differently to better fit Tesla owners’ needs.
What Is Covered?
AmberCare plans offer the best post-warranty coverage in the EV industry. As an AmberCare customer, you can select from one of our three coverage plan levels, depending on your Tesla vehicle’s needs.
AmberCare Basics
- All Body Controllers Including but not Limited to: Central, Rear, Front, Thermal, Air Suspension, Door Modules, Airbag (Restraints Control Module)
- Media Control Unit
- Instrument Cluster
- Autopilot Module
- Autopilot Cameras
- Headlight / Taillight Assemblies
- Door Handles and Controllers
- Window Regulators
- Electronic Door Struts (Model X)
- Release Actuators: Doors, Seats, Exterior Closures
- Seat Motors
- Air Suspension Compressor and Valve Block
- HVAC Related Sensors
- Powertrain Related Sensors
- Superbottle
- Blower Motor
- HV Components:
- Contactors
- Power Conversion System (PCS)
- Charger / Secondary Charger
- High Voltage Harnesses / Rapid Mate
- Positive Temperature Coefficient (PTC) Heater
- High Voltage Junction Box
- DC/DC Charger
- High Voltage Controller
- Battery Management System (BMS)
- Heat Pump and Supermanifold
- AC Compressor
AmberCare Essentials
- High-Voltage Battery
- High Voltage Drive Unit
- Contactors
- Power-Conversion System (PCS)
- Charger / Secondary Charger
- High Voltage Harnesses / Rapid Mate
- Positive Temperature Coefficient (PTC) Heater
- High Voltage Junction Box
- DC/DC Charger
- High Voltage Controller
- Battery Management System (BMS)
- Heat Pump
- AC Compressor
AmberCare Premium
- Everything covered above in Basics + Essentials.
What Is Not Covered?
Although we provide the coverage and security you need to continue enjoying your Tesla, there are some things that fall outside of Amber’s scope. AmberCare plans, both Annual and Monthly, do not cover the following parts:
- Routine Maintenance Services and Parts
- Wiper Blades/Inserts, Cabin/HEPA Filters, Tires, Tire Rotation, Wheel Alignment, A/C Desiccant Bag etc.
- Coolant/Brake/Washer Fluid
- Any Hoses, Clamps, or Belts
- Mobile Connector, Wall Connector, Charging Adapters, Damage from Improper Charging
- 12-volt (Low Voltage Battery)
- Key Fobs/Batteries/Key Cards
- Seals & Gaskets
- Wheels, Wheel Covers, Wheel Lugs, Lug Nuts, Tire Valve Stems
- Light Bulbs & Lenses, Exterior Lights with Condensation / Debris Without Functional Faults, Headlight Signature Light Failure, Daytime Running Light Failure
- Deployed Airbags/Pretensioners, Seat Belts, Seats, Carpet, Upholstery
- Interior Trim, Seat Trim
- Brake Cleaning/Burnishing, Brake Drums, Brake Shoes, Brake Pads/Rotors, Brake Linings, Brake/Electronic Parking Brake Calipers
- Shock Absorbers
- HVAC Lines, Clogged Radiators/Condenser/Evaporators/Drains
- Paint
- Glass
- Trim, Moldings, Bright Trim Moldings, Weather Seals, Body Seals
- Sheet Metal
- Bumpers, Frame, Structural Components
- Aero Shields/Underbody Coverings
- Wheel Garnishes, Fender Liners
- Screen Yellowing/Bubbles
- Speakers/Subwoofers
- Mechanical Components:
- Door Hinges
- Check Straps
- Brackets
- Battery Cables
- Nut or Bolt Thread Damage
- Seized or Corroded Mechanical Parts
Additionally, AmberCare plans do not cover the following fees, circumstances, and diagnostic situations:
- Shop Supplies
- Environmental Waste & Disposal Fees
- Lost/Missing Parts
- Electronic Diagnostic Equipment Fees
- Freight
- Repairs for Rust, Corrosion, Water Intrusion/Ingestion/Damage/Leaks, Air Leaks, Wind Noise, Squeaks, Rattles, Clicks or Odors
- Options/Equipment Not Installed by Original Vehicle Manufacturer
- Repairs Related to Pre-Existing Vehicle Conditions/Issues
- Repairs to Odometer That Have not Been Addressed Immediately, or Were Caused By Tampering, Alteration, or Disconnection
- Rodent or Other Animal Damage
- Collision or Intentional Damage
- Customer Education Fees
- Vehicle Storage Fees
- Parts Replacement Without Diagnosis
- Remote Diagnostic Fees Without a Covered Part Replacement
Annual Plans Versus Monthly Plans
Annual AmberCare plans differ from Monthly plans in a few ways:
Conclusion
While both AmberCare annual and monthly plans help protect you from unexpected services, breakdowns, and costly repairs, the plans also have several differences to account for the differing needs of Tesla owners.
Our plans are built to be flexible and tailored to your ownership, and we are here to support you on your ownership journey. To get more detailed info on our plans, sign up for free here.
You can also find us on social media to follow our story, get more information, and connect with other Tesla owners like you!
