Shopping for additional coverage for your Tesla vehicle can be a difficult task; which plan is best for me? What is covered or not covered? What happens in the event my car breaks down?

This article will detail the primary differences between Amber’s AmberCare extended warranty protection plans and other electric vehicle (EV) coverage options, including how AmberCare works to support you and your vehicle from the moment you sign-up.

Scroll down to learn more about AmberCare protection plans, the Tesla Extended Service Agreement, and what puts Amber a cut above the rest.

Who Are We?

Amber is an electric vehicle protection plan administrator based in San Francisco, California. Our goal is to extend the lifespan of electric vehicles (EVs) by making post-warranty EV repair accessible, affordable, and stress-free. By combining remote diagnostic technology with customer-focused tech support, we help customers own and secure service for their vehicles with confidence.  

In service of this goal, we created AmberCare extended warranty protection plans built for the modern Tesla owner, backed by our team of experienced Tesla technicians and service professionals. Unlike other aftermarket warranty providers, we not only design, underwrite, and provide AmberCare plans but also review and reimburse claims in-house.

Continue reading to learn more about our plans.

What is AmberCare?

AmberCare is a monthly protection plan that covers the costs of repairing failed components should issues arise. This includes the high-voltage battery systems, drivetrain parts, and other critical vehicle elements. Put simply it is  AppleCare for your Tesla vehicle.

While AmberCare functions similarly to an extended warranty or extended service agreement, it differs from traditional extended warranty products in a few key ways:

• AmberCare is specifically designed to account for the fundamental differences between Internal Combustion Engine (ICE) vehicles and Electric Vehicles. This means we provide specific coverage for HV Batteries, Electric Drivetrains, and other EV-specific vehicle parts.
• Our plans use Remote Diagnostics to understand the ins-and-outs of your vehicle without needing to perform lengthy and invasive on-site inspections.
• AmberCare offers an industry-first monthly payment plan option along with three coverage plans, making it the most flexible way to protect yourself and your vehicle against unexpected repairs, breakdowns, or battery concerns.

We also put customers first and go beyond offering vehicle coverage. Every plan comes with support from Amber Concierge, a team of former Tesla service advisors and technicians with over a decade of experience in EV service, as well as unique membership benefits such as rideshare (Uber/Lyft) reimbursement while your car is in the shop.

Click here for a full list of states where Amber currently provides coverage.

What is the Tesla Extended Service Agreement (ESA)?

The Tesla ESA is an extended service plan purchasable only while a Tesla vehicle is still within its New Vehicle Basic Limited Warranty period. It covers all the parts covered under the Limited Warranty for an additional 2 years or 25,000 miles, whichever comes first.

The ESA gives Tesla owners the opportunity to extend coverage of critical vehicle components like the suspension and heating/cooling system, but it has a few key limitations:

• The ESA has a 2-year or 25,000-mile coverage limit and cannot be renewed at the end of its term.
• The ESA is not offered for purchase on used vehicles and does not cover the drivetrain or battery.
• The ESA must be purchased as an up-front one-time payment.

Why Choose AmberCare over the Tesla ESA?

AmberCare offers a comprehensive list of benefits not included with a Tesla Extended Service Agreement, including our industry-first monthly payment plan option, so that you can keep enjoying your EV for as long as possible.

Our plans do not have the limitations of the Tesla ESA. With AmberCare, any Model S, 3, X, or Y 2016 or newer with up to 200,000 miles is eligible for coverage.

Additionally, our plans can be renewed up to 250,000 miles and offer monthly payment options to give you flexibility.

In some states, we also offer a 2-year AmberCare coverage option that covers up to 30,000 miles – an additional 5,000 miles of coverage compared to the Tesla ESA.

Check out the chart below for an at-a-glance overview of the differences between AmberCare plans and the Tesla Extended Service Plan:

Why AmberCare versus EV Extended Warranties?

We are the best protection and support option for modern EV owners because we care about our customers and extending their vehicles’ lifespans. This means offering our customers real-world, hands-on support when they need it most via a host of unique benefits. To support our customers, we:

• Provide monthly payment options so that you can have the flexibility you need in your extended warranty coverage plan.
• Review and reimburse claims in-house to make your claims process easy and seamless.
• Provide Remote Diagnostic Concierge Service performed by experienced Tesla professionals.
• Reimburse up to $400 for a tow to a Tesla Service Center in the event of a covered breakdown.
• Reimburse up to $100 per day for a rental or Uber, up to 14 days, while your vehicle is in the shop.

How Do I Sign Up?

We’re excited for you to join us as part of the Amber family. To get your AmberCare coverage started, click here to check prices and submit an application.

You can also follow us on social media to keep up to date on announcements and follow our journey to help drivers go electric with confidence:

Instagram, Linkedin, X, Facebook

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Sources: 

Tesla Support

Tesla New Vehicle Limited Warranty

Electrek.co